EU region periodic 502 errors accessing the app

Incident Report for The Plugin People

Identified

We've identified a problem specific to the EU region that prevents the user interface of JEMHC from being accessed periodically. Background activities to retrieve and process mail continue unaffected. We have a fix and are working on getting that deployed in the next few hours.

Posted Mar 09, 2026 - 09:16 UTC

This incident affects: Enterprise Mail Handler for Jira Cloud (JEMHC) (User Interface).