All Systems Operational
Uptime over the past 90 days. View historical uptime.
JEMH Server and DataCenter Operational
Vendor Licensing ? Operational
Atlassian Developer App listings Operational
Atlassian Developer App listing management Operational
JEMH Cloud ? Operational
90 days ago
99.67 % uptime
Today
Data Pack purchasing ? Operational
Inbound mail processing ? Operational
90 days ago
99.71 % uptime
Today
Outbound notification processing ? Operational
90 days ago
99.65 % uptime
Today
Licensing ? Operational
User Interface ? Operational
90 days ago
99.65 % uptime
Today
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS elb-us-east-1 Operational
AWS elb-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS s3-us-east-2 Operational
Google Apps Gmail Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Degraded UI experience
Resolved - Bulk webhook processing again at the root of this, back to normal now.
Apr 16, 18:26 UTC
Update - We are continuing to investigate this issue.
Apr 16, 16:07 UTC
Investigating - We are currently investigating this issue.
Apr 16, 16:06 UTC
Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
UI
Resolved - An underlying hardware fault was located and resolved.
Apr 12, 13:49 UTC
Investigating - Underlying infrastructure problems impacting JEMHC User Interface which is slow and may time out.
Apr 12, 13:14 UTC
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Large volume webhooks impacting JEMHC UI availability
Resolved - Code fix deployed to PROD which should stop this particular problem in future, we continue to monitor.
Apr 7, 13:37 UTC
Identified - This is a recurring problem that started THU last week, has been fine until today. We have a solution coded to address the problem and are currently rolling through DEV, release is expected to PROD in the next hour.
Apr 7, 12:47 UTC
Apr 6, 2021

No incidents reported.

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