All Systems Operational

Enterprise Mail Handler (JEMH) for Jira DataCenter Operational
Atlassian Developer App listings Operational
Atlassian Developer App listing management Operational
Enterprise Mail Handler for Jira Cloud (JEMHC) Operational
90 days ago
99.94 % uptime
Today
Data Pack purchasing Operational
Inbound mail processing Operational
90 days ago
99.92 % uptime
Today
Outbound notification processing Operational
90 days ago
99.92 % uptime
Today
Licensing Operational
User Interface Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
Google Apps Gmail Operational
AWS cloudfront Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS sqs-eu-central-1 Operational
AWS sqs-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
AWS sqs-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-central-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-west-1 Operational
Product Support Operational
90 days ago
100.0 % uptime
Today
Portal Access Operational
90 days ago
100.0 % uptime
Today
Support (support@thepluginpeople.com) Inbound Mail Processing Operational
90 days ago
100.0 % uptime
Today
Support (support@thepluginpeople.com) Outbound Mail Notifications Operational
90 days ago
100.0 % uptime
Today
Atlassian Developer Private listings Operational
Office Infrastructure Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Power Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Custom Space User Management (CSUM) for Cloud Operational
90 days ago
100.0 % uptime
Today
Custom Space User Management (CSUM) for Cloud Operational
90 days ago
100.0 % uptime
Today
Atlassian Developer Hosted storage Operational
Atlassian Developer Forge App Installation Operational
Atlassian Developer Confluence Cloud APIs Operational
Atlassian Developer aui-cdn.atlassian.com Operational
Atlassian Developer Forge CDN (Custom UI) Operational
Atlassian Developer Forge Function Invocation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 6, 2026
Resolved - No further occurrences of the problem have been observed.
Jul 6, 14:23 UTC
Monitoring - The fix appears to now have been applied. App processing has been re-enabled. We continue to monitor for signs of API failures. The backlog of unprocessed inbound and outbound messages will now be worked through.
Jul 6, 12:19 UTC
Update - We continue to wait for the fix from Atlassian to propagate to the API endpoints that apps use. We made the decision to halt inbound and outbound processing for now in order to prevent further processing failures.
Jul 6, 11:17 UTC
Update - Atlassian say they have fixed the problem and that the platform is recovering. The fix doesn't appear to have applied yet - we are actively testing.
Jul 6, 10:09 UTC
Identified - This appears to be due to an unexpected change to the Jira user search API - we are in communication with Atlassian regarding this as an urgent matter.
Jul 6, 09:06 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.