All Systems Operational
Uptime over the past 90 days. View historical uptime.
Enterprise Mail Handler (JEMH) for Jira DataCenter Operational
Atlassian Developer App listings Operational
Atlassian Developer App listing management Operational
Enterprise Mail Handler for Jira Cloud (JEMHC) ? Operational
90 days ago
99.99 % uptime
Today
Data Pack purchasing ? Operational
Inbound mail processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound notification processing ? Operational
90 days ago
99.97 % uptime
Today
Licensing ? Operational
User Interface ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
Google Apps Gmail Operational
AWS cloudfront Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS sqs-eu-central-1 Operational
AWS sqs-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
AWS sqs-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-central-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-west-1 Operational
Product Support Operational
90 days ago
100.0 % uptime
Today
Portal Access ? Operational
90 days ago
100.0 % uptime
Today
Support (support@thepluginpeople.com) Inbound Mail Processing ? Operational
90 days ago
100.0 % uptime
Today
Support (support@thepluginpeople.com) Outbound Mail Notifications ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Developer Private listings ? Operational
Office Infrastructure Operational
90 days ago
100.0 % uptime
Today
Telephone ? Operational
90 days ago
100.0 % uptime
Today
Power Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Custom Space User Management (CSUM) for Cloud Operational
90 days ago
100.0 % uptime
Today
Custom Space User Management (CSUM) for Cloud ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Developer Hosted storage Operational
Atlassian Developer Forge App Installation Operational
Atlassian Developer Confluence Cloud APIs Operational
Atlassian Developer aui-cdn.atlassian.com Operational
Atlassian Developer Forge CDN (Custom UI) Operational
Atlassian Developer Forge Function Invocation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Webhook processing backlog meaning delays in notifications over last 8h
Resolved - All hosts are now running at realtime, future work will segregate high volume hosts traffic to prevent wider system impact.
Oct 16, 21:55 UTC
Identified - More event data being sent 'in' that can be processed, specifically, we're being rate limited by some customers Jira instances which is causing a backlog. Infrastructure limits mean this can impact all customers if sufficiently high volumes of hooks are present from such rated limited hosts.

We're going to create dedicated queues for such high volume hosts to solve this and isolate such problems in future.
Oct 16, 09:13 UTC
Investigating - Large volumes of webhooks have accumulated overnight for some hosts, that can reduce throughput, we are upscaling resources to help.
Oct 16, 07:25 UTC
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage