All Systems Operational
JEMH Cloud Operational
90 days ago
99.75 % uptime
Today
Data Pack purchasing Operational
Inbound mail processing ? Operational
90 days ago
99.75 % uptime
Today
Outbound notification processing ? Operational
Licensing ? Operational
JEMH Server Operational
Vendor Licensing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019
Resolved - A database reboot appears to have resolve the problems we were seeing.

Impact Review:
As ever, during server outages, regrettably some webhook events from Jira instance will have been lost. This is a known architectural weakness in JEMHC that we do plan on addressing in the future.
Nov 19, 17:58 UTC
Update - Another outage has occurred, the cause appears to be the same as before (high memory usage). All relevant team members are currently working to resolve this.
Nov 19, 16:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 15:47 UTC
Investigating - We are currently investigating this issue.
Nov 19, 14:16 UTC
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.