All Systems Operational
JEMH Cloud Operational
90 days ago
97.65 % uptime
Today
Data Pack purchasing Operational
Inbound mail processing ? Operational
Outbound notification processing ? Operational
Licensing ? Operational
90 days ago
97.65 % uptime
Today
JEMH Server Operational
Vendor Licensing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019
Resolved - Everything is working as expected again
Mar 10, 08:03 UTC
Update - A fix has been deployed enabling installations even with degraded Atlassian API's, however, the lack of API means we are unable to determine the active users in your systems, so capacity (Plan) allocations cannot be accurately judged. Hopefully Atlassian will fix this soon, and we can update your plans, meanwhile impact should be low as we're just into a new month.
Mar 1, 22:33 UTC
Identified - New evaluators are unable to get a license due to a regression in the Atlassian API - https://ecosystem.atlassian.net/browse/AC-1481
Feb 27, 19:49 UTC
Resolved - This incident has been resolved.
Mar 10, 08:02 UTC
Update - We are continuing to monitor for any further issues.
Mar 10, 07:44 UTC
Monitoring - JEMHC database is currently being upgrade, inbound mail retrieval is paused. Webhooks generated by cloud instances will be lost until this action is completed.
Mar 10, 07:43 UTC
Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.