All Systems Operational
Enterprise Mail Handler (JEMH) for Jira DataCenter Operational
Atlassian Developer App listings Operational
Atlassian Developer App listing management Operational
Enterprise Mail Handler for Jira Cloud (JEMHC) ? Operational
90 days ago
100.0 % uptime
Today
Data Pack purchasing ? Operational
Inbound mail processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound notification processing ? Operational
90 days ago
100.0 % uptime
Today
Licensing ? Operational
User Interface ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
Google Apps Gmail Operational
AWS cloudfront Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS sqs-eu-central-1 Operational
AWS sqs-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
AWS sqs-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-central-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-west-1 Operational
Product Support Operational
90 days ago
99.49 % uptime
Today
Portal Access ? Operational
90 days ago
100.0 % uptime
Today
Support (support@thepluginpeople.com) Inbound Mail Processing ? Operational
90 days ago
88.74 % uptime
Today
Support (support@thepluginpeople.com) Outbound Mail Notifications ? Operational
90 days ago
88.74 % uptime
Today
Atlassian Developer Private listings ? Operational
Office Infrastructure Operational
90 days ago
100.0 % uptime
Today
Telephone ? Operational
90 days ago
100.0 % uptime
Today
Power Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - Atlassian have rolled out a fix a few hours ago and it appears to have resolved the problem.
Mar 15, 08:25 UTC
Update - Atlassian has deployed a fix, we seem to be back in business, now monitoring.
Mar 15, 08:25 UTC
Monitoring - An Atlassian issue (see https://developer.status.atlassian.com/) relating to vendor licensing of their own apps through 'access tokens' is breaking our own JEMHC support mailbox integration.

This DOES NOT affect evaluators and active subscription users who do not use 'access tokens', it is very specific to how vendors license their own apps.

Email sent to support@thepluginpeople.com will have a delayed ingestion. Notifications from changes/comments made to your support cases will also be delayed.

We are manually monitoring the mailbox and will do manual triage to maintain SLA of 1 business day response.

Mar 14, 16:12 UTC
Mar 14, 2024
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.