Delayed Webhook processing and App UI availability (EU)

Incident Report for The Plugin People

Investigating

A regression in App availability following on from yesterdays incident has been identified for the EU region. This may impact App UI and Webhook processing.

Currently, only the EU region is affected.

Posted Sep 18, 2026 - 08:18 UTC

This incident affects: Enterprise Mail Handler for Jira Cloud (JEMHC) (Outbound notification processing, User Interface).