Purchased Data Packs not automatically being applied
Incident Report for The Plugin People
Resolved
All fixed :)
Posted 5 months ago. Feb 25, 2019 - 17:29 UTC
Identified
A back-end problem has meant that purchased data packs are not being applied to customers accounts automatically. While the problem is being resolved, purchased data packs are being manually applied.
Posted 5 months ago. Feb 22, 2019 - 11:14 UTC
This incident affected: JEMH Cloud (Data Pack purchasing).