JEMHC webhook processing is delayed

Incident Report for The Plugin People

Resolved

Backlog cleared, we're back to real-time.

Posted Nov 23, 2021 - 11:11 UTC

Investigating

Webhooks sent by Jira cloud instances are not being cleared quickly enough by JEMHC for unknown reasons, we are investigating.

No data has been lost but customers will experience a delay between making a change and outbound notifications being sent.

Posted Nov 23, 2021 - 09:31 UTC

This incident affected: JEMH Cloud (Outbound notification processing).