Large volume webhooks impacting JEMHC UI availability

Incident Report for The Plugin People

Resolved

Code fix deployed to PROD which should stop this particular problem in future, we continue to monitor.

Posted Apr 07, 2021 - 13:37 UTC

Identified

This is a recurring problem that started THU last week, has been fine until today. We have a solution coded to address the problem and are currently rolling through DEV, release is expected to PROD in the next hour.

Posted Apr 07, 2021 - 12:47 UTC

This incident affected: Enterprise Mail Handler for Jira Cloud (JEMHC) (Outbound notification processing, User Interface).