The Plugin People Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Enterprise Mail Handler (JEMH) for Jira DataCenter Operational

Atlassian Developer App listings Operational

Atlassian Developer App listing management Operational

Enterprise Mail Handler for Jira Cloud (JEMHC) Operational

90 days ago

99.99 % uptime

Today

Data Pack purchasing Operational

Inbound mail processing Operational

90 days ago

99.97 % uptime

Today

Outbound notification processing Operational

90 days ago

99.99 % uptime

Today

Licensing Operational

User Interface Operational

90 days ago

100.0 % uptime

Today

AWS ec2-us-east-1 Operational

AWS elb-us-east-1 Operational

AWS rds-us-east-1 Operational

Google Apps Gmail Operational

AWS cloudfront Operational

AWS ec2-eu-central-1 Operational

AWS ec2-eu-west-1 Operational

AWS sqs-eu-west-1 Operational

AWS sqs-eu-central-1 Operational

AWS sqs-us-west-2 Operational

AWS elb-eu-central-1 Operational

AWS elb-us-west-2 Operational

AWS sqs-us-east-1 Operational

AWS ec2-us-west-2 Operational

AWS rds-us-west-2 Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-central-1 Operational

AWS elb-eu-west-1 Operational

AWS s3-us-west-2 Operational

AWS s3-ca-central-1 Operational

AWS s3-eu-west-1 Operational

Product Support Operational

90 days ago

99.49 % uptime

Today

Portal Access Operational

90 days ago

100.0 % uptime

Today

Support (support@thepluginpeople.com) Inbound Mail Processing Operational

90 days ago

98.42 % uptime

Today

Support (support@thepluginpeople.com) Outbound Mail Notifications Operational

90 days ago

98.42 % uptime

Today

Atlassian Developer Private listings Operational

Office Infrastructure Operational

90 days ago

100.0 % uptime

Today

Telephone Operational

90 days ago

100.0 % uptime

Today

Power Operational

90 days ago

100.0 % uptime

Today

Network Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Connection authorization issues

Resolved - A bug in the connection update process caused the underlying OAuth data to be invalidated. In total, roughly 25% of connections were affected. This has now been fixed - any customers still affected by message source or message outbound connections being offline should edit the connection, use the "Authorize" action under the "Name" field and save the form as usual. Apologies once again to those affected for the inconvenience caused.
Apr 12, 18:11 UTC

Update - If your connection is offline due to no longer being authorized via OAuth, please edit the connection and use the authorize link HOWEVER once you return to the connection edit screen click cancel on the form at the bottom of the page. We apologize for the inconvenience caused. A fix is being prepared for release.
Apr 12, 17:22 UTC

Identified - The issue has been identified. Around 9% of message source connections and around 15% of message outbound connections have gone offline. This is a side-effect of us moving to more efficient authorization token handling. Unfortunately it means that affected customers will need to edit their offline connections that use OAuth and click the "Authorize" button under the name field.
Apr 12, 16:51 UTC

Investigating - We are currently investigating elevated levels of failures during authorization of connections to mail sources/outbounds.
Apr 12, 15:56 UTC

Apr 11, 2024

No incidents reported.

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